Privacy
Policy
Last update：February 6, 2025
his Privacy Policy explains how the RIMPA SILVER LEATHER by Calen Blosso website (“the Site”, at www.rslcb.com) or Hishiya Co., Ltd. (“the Company”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you access the Site, use our services, make a purchase on the Site, contact us in connection with the Site, or otherwise engage with the Site (collectively “the Services”).
For the purposes of the Privacy Policy, “you” and “your” refer to anyone who is a user of the Services, regardless of whether the user is a customer, a visitor to our website, or any other person whose information we have collected in accordance with the Privacy Policy.
Please thoroughly read the Privacy Policy before using the Services. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information, as explained in the Privacy Policy. If you do not agree with our Privacy Policy, you should not use or access any of the Services.
Changes to the Privacy Policy
We may periodically update the Privacy Policy to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the date of the last revision, and take any other action required by applicable laws.
How We Collect and Use Your Personal Information
We collect your personal information from various sources, as set out below, to provide you with the Services. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use your information to communicate with you, provide or improve the Services, comply with obligations under applicable laws, and enforce the applicable terms of use, as well as to protect or defend the Services, the Company’s rights, the rights of other users, or any other individual.
Personal Information that We Collect
The type of personal information about you that we collect depends on how you use the Site and how you use the Services. When we use the term “personal information”, we mean any information that could be used to identify, relate to, or describe you, or that could otherwise be associated with you. Below, we describe the categories and specific types of personal information we collect.
Information that We Collect Directly from You
Information you provide directly to us through the Services may include:
- ontact information : Your name, postal address, phone number, and email address
- Order information : Your name, billing address, shipping address, payment confirmation, email address, and phone number
- Account information : Your username, password, responses to security-related questions, and other information used to secure your account
- • Customer support information : Information that you choose to include in your communication with us, such as messages sent through the Services
Some features of the Services require that you provide specific information about yourself. If you choose not to provide such information, you may be unable to use or access these features.
Information that We Collect on the Status of Your Usage
In some cases, we automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, tracking pixels, and similar technologies (collectively, “Cookies”) to do this. Usage Data may include information about how you access and use the Site and your account, such as details about your device, browser, network connection, and IP address.
Information that We Collect from Third Parties
We may obtain your personal information from external services such as distributors and service providers who collect information on our behalf.
- We obtain information from companies that support the Site and the Services, such as Shopify.
- • Our payment processing service collects payment information such as your bank account, credit/debit card details, and billing address to process payments and fulfil orders.
- • When you access the Site, open or click on emails sent by us, or use the Services or advertisements, we (or third-party services affiliated with us) may automatically collect certain information using online tracking technologies such as tracking pixels, web beacons, software development kits, libraries of external services, and cookies.
Any information we obtain from third parties will be handled in accordance with the Privacy Policy. See also the “Links to Websites Operated by External Services” section below.
Purposes for Which We Will Use Your Personal Information
- Provision of products and services : To fulfil a contract we have with you, we use your personal information to provide you with services such as processing payments; fulfilling orders; sending notices related to your account, purchases, and returns; creating and managing your account; arranging deliveries; and facilitating returns and exchanges.
- Marketing and advertising : We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or post, or displaying advertisements for products and services. This may include using your personal information to better personalise the Services and advertising on the Site and other websites.
- Security and fraud prevention : We use your personal information to detect, investigate, and prevent fraudulent, illegal, or potentially malicious activity. When you choose to register an account to use the Services, you take responsibility for safekeeping your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone else. Contact us immediately when there is a likelihood that your account has been compromised.
- Improvement of our communication with you and the Services : We use your personal information to provide you with customer support and to improve the Services. We do so because it is in our legitimate interests to be responsive to you, to provide effective services, and to maintain our business relationship.
Our Use of Cookies
Like many websites, the Site uses cookies. For specific information about the cookies used to operate our store on Shopify, see https://www.shopify.com/legal/cookies. We use cookies to enhance and improve the Site and the Services (including by remembering your behaviour and preferences), to perform analytics, and to better understand your interactions with the Services (for our legitimate interests in managing, improving, and optimising the Services). We may also allow third parties and service providers to use cookies on the Site to better personalise the Services, products, and advertising on the Site and other websites.
While most browsers automatically accept cookies by default, you can also set your browser to remove or reject cookies using the browser settings. However, please be aware that removing or rejecting cookies may adversely affect the user experience and may cause some services with specific or general features to stop working or become unavailable. Furthermore, in some cases, blocking cookies may not completely prevent information from being shared with external services, such as advertising partners.
To understand your visits and page views on the Site, we use Google Analytics, provided by Google Inc., for some of the Site’s pages. Due to this use of Google Analytics, Google will collect, record, and analyse your visits to the Site based on the cookies we issue. We receive the results of this analysis from Google Inc. to understand the status of your visits.
Any information collected, recorded, or analysed by Google Analytics does not include any information that identifies you as a specific individual and does not constitute personal data under laws governing the protection of personal information. Such information will be managed by Google Inc. in accordance with its privacy policy.
You can also prevent us from using Google Analytics to collect information about you by disabling Google Analytics in your browser’s add-on settings. You can disable Google Analytics by downloading and installing the Google Analytics opt-out add-on from its download page and changing your browser’s add-on settings. By doing this, Google Analytics will be disabled on the Site as well as other websites you visit. However, you can re-enable Google Analytics by resetting your browser add-on.
Please visit the Google Analytics website to review its terms of use and see Google Inc.’s website for its privacy policy.
Google Analytics Terms of Service
https://marketingplatform.google.com/about/analytics/terms/gb/
Google Privacy Policy
https://policies.google.com/privacy?hl=en-GB
Google Analytics Opt-out Browser Add-on
https://tools.google.com/dlpage/gaoptout?hl=en-GB
How We Disclose Your Personal Information
Under certain circumstances, we may disclose your personal information to external services for the purpose of performing a contract, for legitimate purposes, and for other reasons in accordance with this Privacy Policy. Such circumstances include the following.
- Sharing information with distributors or other external services that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and product delivery)
- Working with business and marketing partners to provide services and deliver advertisements, our business and marketing partners will use your information in accordance with their respective privacy notices
- Disclosing certain information to external services with your consent, expressed to us by your instructions, request, or by other means (e.g., when you give us your consent to send products, or use your social media widgets and integrated login)
- Cooperating with our affiliates or other companies within our group for our legitimate interests
- Complying with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests) in connection with business transactions, such as mergers and bankruptcies, to enforce applicable terms of use, and to protect or defend the Services, the Company’s rights, and the rights of our users or any other person
We disclose the following categories of personal information about our users and their highly confidential personal information for the purposes described above under “How We Collect and Use Your Personal Information” and “How We Disclose Your Personal Information”.
| Categories | Categories of Recipients |
|---|---|
|
|
We will not use or disclose highly confidential personal information without your consent or for the purpose of inferring your personal attributes.
Links to Websites Operated by External Services
The Site may contain links to websites and other online platforms operated by external services. If you follow a link to any sites not affiliated with us or controlled by us, you should review the privacy and security policies and other terms of use of those sites. We do not guarantee or assume responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information provided by them. Any information you provide in a public or semi-public forum (including information you share on social networking platforms of external services) may be viewable by other users of the Services and/or users of external service platforms, without restrictions regarding use by the Company or external services. The inclusion of such links on the Site does not in itself constitute our endorsement of the content on such platforms or their owners or operators, except when the link is disclosed as part of the Services.
Children’s Privacy
The Services are not intended for use by children, and we do not knowingly collect personal information from children. Parents or guardians of children who have provided personal information to us can request that their personal information be deleted, by contacting us using the contact information provided below.
As of the effective date of the Privacy Policy, we are not aware of any instances where the personal information of individuals under the age of 16 have been or are being shared or sold.
Security and Retention of Information
Please note that no security measures are perfect or impenetrable and that we cannot guarantee absolute security. Furthermore, any information you transmit to us may not be secure during transmission. We recommend that you do not use unsecured channels when transmitting sensitive or confidential information to us.
The length of time we retain your personal information depends on several factors, including whether the information is required to maintain your account, provide services, comply with legal obligations, resolve disputes, and enforce other applicable contracts and policies.
Your Rights in Connection with Personal Information
Depending on where you live, you may be entitled to some or all of the rights set out below in connection with your personal information. However, these rights are not absolute and may only apply under certain circumstances. Therefore, in some cases we may refuse your request to the extent permitted by law.
- Right of access and right to know : You may have the right to request access to personal information we hold about you (including details of how we use and share your information).
- Right to delete : You may have the right to request that we delete any personal information we hold about you.
- Right to rectification : You may have the right to request that we correct any inaccurate personal information we hold about you.
- Right to portability : Under certain circumstances and with certain exceptions, you may have the right to receive a copy of the personal information we hold about you and to request that we forward that information to an external service.
- Right to restrict processing : You may have the right to request us to cease or restrict the processing of your personal information.
- Right to withdraw consent : You may have the right to withdraw your consent in cases where we require your consent to process your personal information.
- Right to appeal : You may have the right to challenge our decision if we refuse to process your request. You can do so by replying directly to the message expressing our refusal.
- •Right to manage your communication preferences : may send you promotional emails. You may opt-out of receiving these emails at any time by using the unsubscribe option provided in the email. Even when you opt out, you may still receive non-promotional emails, such as those relating to your account or orders.
You can exercise these rights as set out on the Site, or by contacting us using the contact information provided below.
We will not discriminate against you for exercising any of these rights. Before providing a substantive response to your request, we may need to collect information, such as your email address and account information, to verify your identity. In accordance with applicable laws, you may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such requests from an agent, we will require the agent to submit written proof that you have authorised the agent to act on your behalf. You may also be required to directly verify your identity to us. We will respond to your request in a timely manner in accordance with the provisions of applicable laws.
Complaints
If you have any complaints about how we handle your personal information, please contact us using the information provided below. If you are not satisfied with our response to your complaint, you may have the right, depending on where you live, to challenge our decision by contacting us using the contact information provided below or by lodging a complaint with your local data protection authority.
International Transfer of Personal Information
Please note that we may transfer, store, and process your personal information outside your country of residence. Your personal information will also be processed by staff, external service providers, and partners in these countries.
If we transfer your personal information outside Europe, we will follow recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact Information
For any enquiries regarding the Company’s handling of personal information, please contact the following officer.
Yasunobu Hirota
Personal Information Protection Manager
Hishiya Co., Ltd.
6-18-5 Tanimachi, Chuo-ku, Osaka City, Osaka, Japan
Phone: +81-6-6762-7321